Amazon is extending its A-to-z Guarantee in the unlikely event a defective product causes property damage or personal injury. The A-to-z Guarantee was launched more than 20 years ago to provide customers with a hassle-free post-purchase experience. Taking it up a notch, Amazon will directly pay shoppers for claims under $1,000 at no cost to sellers. The retail giant may also step in to pay claims for higher amounts if the seller is unresponsive or rejects a claim which Amazon believes is valid. By streamlining the process, Amazon aims to save time, money, and effort for both customers and sellers.
Published by Jimi Patel
Jimi Patel, is a Co-founder and CEO at eStore Factory, an Amazon SPN certified agency that serves as a one-stop solution for all your Amazon business needs. Having helped countless brands increase sales and grow their footprint on Amazon, Jimi provides the most practical and effective solutions for your business. He is highly skilled in developing and executing plans that align with your specific business goals and objectives. When not working, Jimi enjoys practicing yoga and traveling to new places. He is an avid reader and enjoys staying up-to-date on the latest trends and developments in the e-commerce industry. View more posts