Question 1

What is included in eStore Factory’s 360 Account Management service?

Accepted Answer

Our 360 Account Management covers end-to-end Amazon account operations: listing optimization, catalog management, PPC advertising, A+ Content, customer service, review management, inventory and order handling, compliance, reporting, and continuous strategy updates.

Question 2

How does 360 Account Management benefit my Amazon business?

Accepted Answer

You get a dedicated team of Amazon experts proactively managing all account functions—freeing up your time, reducing errors, maximizing growth, ensuring compliance, and driving sustained sales improvements.

Question 3

Can you take over an existing Amazon account or do you only work with new accounts?

Accepted Answer

We manage both new and existing Amazon accounts. Whether you need a fresh launch or a turnaround for underperforming accounts, we tailor our process for your needs.

Question 4

What is your approach to Amazon PPC and advertising?

Accepted Answer

We handle end-to-end ad management: campaign setup, keyword research, bid optimization, A/B testing, budget monitoring, and performance reporting to lower ACoS and improve ROI.

Question 5

Do you monitor account health and handle suspensions or policy issues?

Accepted Answer

Yes, we monitor account health 24/7 and proactively address suspensions, warnings, and compliance issues. Our team handles appeals, communication with Amazon, and provides preventive strategy.

Question 6

How is communication and reporting handled?

Accepted Answer

You receive a dedicated account manager, daily/weekly updates, custom dashboards, and monthly deep-dive performance reports. We keep you in the loop while managing all day-to-day details.

Question 7

Can I choose specific services or is it only available as a complete package?

Accepted Answer

You can opt for the full 360 solution or select specific services like PPC management, listing optimization, or catalog support. Packages are customized to fit your business goals.

Question 8

What industries or business sizes do you work with?

Accepted Answer

We work with startups, DTC brands, SMBs, and enterprise-level sellers across categories: FMCG, beauty, electronics, home, fashion, and more—across all Amazon marketplaces.

Question 9

Is my data and account information secure with eStore Factory?

Accepted Answer

All client accounts are managed under strict NDA, using secure access protocols. We never share or misuse your information and comply with all privacy and Amazon security requirements.

Question 10

Why choose eStore Factory for Amazon account management?

Accepted Answer

With years of Amazon expertise, proven results, and a data-driven, hands-on team, eStore Factory delivers proactive account growth, minimizes risks, and allows you to focus on scaling your business.

360° Amazon Account Management