Increase in Invoice Defect Rate can lead to account suspension (For UK Sellers only) - September 04, 2021

From 5th April 2021, if sellers are not able to maintain an Invoice Defect Rate below 5%, it may lead to suspension of your account. Invoice Defect Rate (IDR) measures the invoicing experience you provide to Amazon Business customers who require invoices or receipts for tax and accounting purposes. IDR is a percentage of orders for which you did not upload an invoice by midnight on the first working day following the day you confirmed dispatch of that order.

Here’s how you can monitor your IDR.

1. Go to Account Health.
2. Click Invoice Defect Rate.
3. Scroll down and click Download Report.