Increase in Invoice Defect Rate can lead to account suspension (For UK Sellers only) – September 04, 2021

Posted by Jimi Patel | September 6, 2021

From 5th April 2021, if sellers are not able to maintain an Invoice Defect Rate below 5%, it may lead to suspension of your account. Invoice Defect Rate (IDR) measures the invoicing experience you provide to Amazon Business customers who require invoices or receipts for tax and accounting purposes. IDR is a percentage of orders for which you did not upload an invoice by midnight on the first working day following the day you confirmed dispatch of that order.

Here’s how you can monitor your IDR?
1. Go to Account Health.
2. Click Invoice Defect Rate.
3. Scroll down and click Download report.

Published by Jimi Patel

Jimi Patel, is a Co-founder and CEO at eStore Factory, an Amazon SPN certified agency that serves as a one-stop solution for all your Amazon business needs. Having helped countless brands increase sales and grow their footprint on Amazon, Jimi provides the most practical and effective solutions for your business. He is highly skilled in developing and executing plans that align with your specific business goals and objectives. When not working, Jimi enjoys practicing yoga and traveling to new places. He is an avid reader and enjoys staying up-to-date on the latest trends and developments in the e-commerce industry.

Consent Preferences