Automatic closure policy for FBA shipments – January 29, 2024

Posted by Jimi Patel | January 29, 2024

From February 1, 2024, Amazon is implementing changes to the Fulfillment by Amazon (FBA) shipment process. Specifically, shipments in the Send to Amazon workflow will now be automatically closed if they do not arrive within the specified timeframes outlined in the policy.


Here are the updated timeframes for automatic closure:

  • Domestic Shipments (US addresses): Shipments did not arrive within 45 days after the shipment creation date.
  • International Shipments (outside the US): Shipments have not arrived within 75 days after the shipment creation date.
  • Shipments in Multiple-Destination Shipping Plans: All shipments in such plans must arrive within 30 days after the first shipment in that plan has arrived.

Arrival criteria:

Shipments will be considered “arrived” when their status changes to in-transit, checked-in, delivered, or receiving. Shipments with statuses like working, ready to ship, and shipping will be subject to the automatic closure policy.


Reason for change:

This change aims to enhance the reliability of shipment arrivals. Amazon understands that there may be unforeseen circumstances, such as weather or port congestion, causing shipment delays. To avoid unnecessary automatic closures, Amazon will exempt shipments affected by such factors.



To ensure smooth processing, Amazon strongly recommends sending each shipment as soon as possible after its creation. Timely shipment submission will help streamline the receipt of your shipments and align with the updated policy.


Please be prepared for these changes coming into effect on February 1, 2024. If you have any questions or require further information, feel free to contact our Amazon seller growth consultants.

Published by Jimi Patel

Jimi Patel, is a Co-founder and CEO at eStore Factory, an Amazon SPN certified agency that serves as a one-stop solution for all your Amazon business needs. Having helped countless brands increase sales and grow their footprint on Amazon, Jimi provides the most practical and effective solutions for your business. He is highly skilled in developing and executing plans that align with your specific business goals and objectives. When not working, Jimi enjoys practicing yoga and traveling to new places. He is an avid reader and enjoys staying up-to-date on the latest trends and developments in the e-commerce industry.

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