Yes, the most curious thing was to contact buyers who left a negative review of your product and the result was almost unsuccessful. A negative product review can reduce customer trust, lower sales, and ruin your Amazon business. But now you can, how?
Amazon is trying to be a little bit easy for sellers and provides a feature to contact buyers who give you a negative review. The sellers who are brand registered have now the facility to contact bad experienced clients to convert them into a good experience and positive reviews by fixing their issues. But you can contact the buyer only when you are the seller for that order.
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