This is the digital era; most of the key business dealings take place on the internet in present days. Since online trading has become a buzzword these days, therefore, maximum competitions are quite common now. Eventually, only the best online retail-trading firm or e-commerce portal can survive while others will simply fail. As per an estimate, now 75% of the sale and purchase takes place online.
According to the 2016 study on consumer behavior, around 90% of the customers felt that they would respond to an e-commerce deal only if it offers “new, improved and unique” products or services to them. They tend to ignore the rest of other firms offering routine products or services.
Many entrepreneurs are unaware that simple things matter a lot in the world of e-commerce. Whenever a consumer or user logs onto an e-commerce portal, it becomes necessary for the company to fulfill customer’s expectations with an overall satisfying internet surfing experience.
Visual Experience: An entrepreneur should always implement his e-commerce SEO services effectively to grab the attention of the customers. By visual experience, we mean better pictures, fonts, and the web designing part that creates visual impact in the mind of the customers for a long time.
Add to Basket: This is a quite common option that is available on almost all e-commerce portals these days. When a customer simply chooses a product, it should automatically go to the cart to create a positive impact on the minds of the customers. These days, customers are hi-tech. They prefer deals that take the least possible time to complete.
Check Out Process: Every customer wants a hassle-free online transaction process. The e-commerce product optimization helps the user select the most demanding products at one go and immediately move to “check out” section to make payment.
The latest market research survey has stated that around 77% of the customers seriously dislike any sort of online transaction that takes more than 7 minutes to complete.
Product Description: According to eStore Factory, a leading online marketing firm offering Amazon Consulting Services, “the product description page holds a key to the success of the firm”. Therefore, the product description page should not only have the relevant product details in brief, but it should also have attractive pictures and some other necessary content for consumer’s help.
Product Recommendations: Alongside making the entire surfing process more attractive, an entrepreneur should trick the website design and widgets as well in such a fashion that customers keep receiving other relevant product recommendations constantly appearing on the site as a slider or widgets, as long as he stays on the site.
The 2017 survey on consumer behavior has claimed that around 23% of the e-commerce portal users always try other products too if it comes with attractive offers and discounts.
In the current times of a rampant hunt for consumers, it requires utmost professionalism and expertise to grab customer’s interest in a particular brand for a long time. For eBay sellers, eBay listing optimization is the ultimate key to augment their sales and business.